Free Shipping, Every Order.

We currently offer free standard shipping on orders placed through Monvarea.

There is no minimum order value required to qualify for standard shipping. The shipping cost for standard delivery is covered by Monvarea and will not be added to your order at checkout.

Carefully Packed Before It Ships.

Monvarea orders are shipped from our fulfillment partners located in China.

Because many of our products include ceramic tea cups, teapots and other delicate tea ware, orders are packed with protective materials designed to help reduce the risk of damage during transportation.

The actual carrier and transit route may vary depending on the destination and logistics availability.

From Order To Dispatch.

Orders are generally processed within 24–48 hours after payment has been successfully received.

Processing time may be slightly longer during weekends, public holidays, promotional periods or periods of unusually high order volume.

How Long Will It Take?

Standard delivery typically takes approximately 7–14 business days, depending on the destination, carrier and local delivery conditions.

Delivery times are estimates rather than guaranteed delivery dates. Remote areas, customs procedures, severe weather and carrier delays may occasionally extend the delivery time.

Follow Your Order Along The Way.

Once your order has been dispatched, tracking information will be sent to the email address provided during checkout, when tracking is available from the carrier.

Please allow some time for tracking information to appear after the package has been handed to the carrier.

If Your Package Is Delayed.

If your package appears to be delayed, please check the tracking information first, as carrier updates can sometimes take time to appear.

If the tracking information has not changed for an extended period or the package appears to be lost, please contact us at service@monvarea.com and include your order number so we can help investigate the shipment.

International Orders & Local Charges.

Monvarea offers free standard shipping, but depending on the destination country, local customs duties, import taxes, VAT or other government charges may apply.

Any such charges, if applicable, are determined by the destination country's customs authorities and are not included in the shipping charge covered by Monvarea.

Customers are responsible for any applicable local customs or import charges associated with their order.

Please Check Your Delivery Details.

Please make sure your shipping address, postal code, phone number and other delivery information are correct before completing your order.

If you notice an error in your shipping information, please contact us as soon as possible at service@monvarea.com.

Once an order has been shipped, we may not be able to change the delivery address or redirect the package.