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          CONTACT US

          MONVAREA · CUSTOMER CARE

          Let's Talk
          Over Tea.

          Questions about your order, our tea, or your new favorite tea ware? We're here to help.

          MV TEA · CERAMIC · RITUAL
          01 / CUSTOMER CARE

          A Quiet Place
          To Ask A Question.

          If you have questions about our products, orders, shipping, returns, refunds, or anything else, our Customer Support team is here to help.

          01 EMAIL
          ✉

          Customer Support

          For questions about products, orders, shipping, returns, refunds, or your Monvarea experience.

          service@monvarea.com
          We typically respond within 1–2 business days.
          02 SUPPORT
          ◷

          We're Here

          Our customer support team is available during our regular business hours to assist with your Monvarea experience.

          MON–FRI BUSINESS HOURS
          U.S. Time Zones
          03 RETURNS
          ↩

          Before Returning

          Please contact our Customer Support team before sending any product back. We will provide the appropriate return instructions and address.

          Please don't send returns to our registered address. The address below is for business registration purposes only.
          02 / COMPANY INFORMATION

          Behind
          Monvarea.

          Monvarea is an online retail store dedicated to tea, handmade ceramics, and everyday tea rituals.

          BRAND
          Monvarea
          LEGAL ENTITY
          Shantou Ranye E-Commerce Co., Ltd.
          REGISTERED ADDRESS
          Room 3201, Building 4, Jinzimingbang Garden, No. 100 Dongxia Road, Jinping District, Shantou, Guangdong, China
          CUSTOMER SUPPORT
          service@monvarea.com
          Customer Phone
          +86 192 5592 2866
          !
          IMPORTANT BEFORE RETURNING

          Please Contact Us First.

          Our registered business address is not a return address. To make sure your return reaches the correct location, please contact our Customer Support team before sending any product back.

          MV
          MONVAREA

          Every Good Conversation
          Starts With A Moment.

          Thank you for being part of our tea journey.

           
          Tea · Ceramic · Ritual